Shipping Policy – Zivavastra
At Zivavastra, we aim to deliver your orders in a timely and secure manner. Please read our shipping policy carefully to understand how orders are processed and delivered.
Order Processing
- All orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
- Once shipped, you will receive a confirmation email with tracking details (if available)
Shipping Locations
We currently ship across India.
At this time, international shipping is not available.
Delivery Time
Estimated delivery time depends on your location:
- Metro cities: 3–5 business days
- Non-metro / remote areas: 5–8 business days
Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.
Shipping Charges
- Shipping charges, if applicable, will be clearly displayed at checkout
- Any additional charges like Cash on Delivery (if available) will be shown before order confirmation
Address Accuracy
Please ensure that your shipping address, contact details, and pin code are accurate while placing the order.
Zivavastra is not responsible for delays or non-delivery due to incorrect or incomplete address information.
Delivery Issues
If your order:
- Is delayed
- Arrives damaged
- Shows incorrect tracking status
Please contact us within 48 hours of delivery for assistance.
Undelivered / Returned Shipments
If an order is returned to us due to:
- Incorrect address
- Repeated delivery attempts failure
- Customer refusal
Re-shipping may be subject to additional charges.
Shipping & Returns
- Shipping charges are non-refundable unless the return is due to our error
- For return-related details, please refer to our Return & Refund Policy
Contact Us
For any shipping-related questions or support, feel free to reach out to us at:
📧 Email: zivavastra616@gmail.com
Policy Updates
Zivavastra reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective once published on this page.